**Worldwide shipping**


If you can't find what you're looking for in the answers below, please contact us directly.
How can we help you?



Why should I buy clothes for my dog?

Clothes for your dogs more than fashion is a necessity. Dogs have a thin build and a short coat that does not protect them sufficiently from the cold and other weather elements. The right clothing can keep your dog comfortable and free from colds.

What types of clothing are suitable for my dog?

At our store, we offer a wide variety of clothing including coats, sweaters, raincoats, and collars. Make sure you choose clothing that fits well and is appropriate for the season and weather conditions, remember that you can also play with layers to get more protection from the cold.

How do I measure my dog ​​to make sure the clothes fit him?

We recommend that you measure your dog according to our measurement guide. Use these measurements to select the appropriate size from our size chart. If you have any questions, don't hesitate to write to us. See table of measurements.

What is the purchase process in your online store?

It's easy to shop in our online store. Simply select the products you want and add them to your shopping cart. Then, follow the checkout and shipping steps to complete your purchase.

What payment options are available?

We accept a variety of payment options, including credit and debit cards, PayPal, and bank transfers. Choose the option that best suits you.

How can I contact you if I have additional questions or concerns?

You can contact us through our online contact form or send us an email at our customer service email address. You can also find additional information on our social media pages. We are here to help you at any time!


What carrier will carry your products?

We use the express service of FedEx or DHL, depending on the country of destination.

Delivery times of my order.

All orders are made to order. Approximately an order takes 2 weeks in production. Once it is sent, the delivery takes a maximum of 10 days to arrive, depending on the destination country.

How can I track my order?

When you make your purchase you will be given a tracking number from either fedex or DHL. With that number you can track the order on the website of these curriers.

What to do if I entered some order information wrong?

You can write us a message with the correct information in the next 3 days after placing the order. We will confirm by message the receipt and adjustment of the information.

Shipping costs

Shipping costs are the same from 1 to 4 items. In case you have ordered more than 4 items, we may contact you to request the corresponding additional payment.

The buyer is responsible for paying any additional costs such as duties, taxes, and customs clearance fees.

If you are from the European Union, we recommend that you consult the information related to VAT (VAT). We want to make sure you understand any possible additional costs related to VAT and that you are informed before you make your purchase.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Please see our shipping options for specific details and rates.


What are the products made of?

We use a variety of high-quality fabrics to make our dog clothes, including cotton, wool, and synthetic materials. Each type of fabric is carefully selected to ensure durability, comfort, and style. You can find the composition of the materials in the description of each product.

Are the products available in stock?

All our products are made to order, by hand and with a lot of love.

What are your best recommendations for caring for my dog's clothes?

We recommend that you wash your dog's clothes on the gentle cycle with cold water and mild detergents. It is also important to avoid tumble drying and the use of bleaches, as these can damage the clothing.

Is the clothing waterproof and weather resistant?

Some of our garments are specifically designed to be water and weather resistant, while others are not. Be sure to read the product descriptions to learn the specific features of each garment.

Are there clothing options for different seasons of the year?

Yes, we offer a wide selection of dog clothes designed for different seasons of the year. From raincoats and warm coats for fall or mild winters, to lightweight clothing for summer, we have a wide range of options to keep your dog comfortable at any time of the year. 

Remember that you can also play with the layers to achieve more protection against the cold.

Do you offer clothing for dogs of all ages and sizes?

Yes, we offer clothing for Italian Greyhounds and Whippets of all ages and sizes. Be sure to select the appropriate size from our size chart to ensure a comfortable and secure fit.

If my dog ​​does not fit any of the sizes on the table, can you adjust the measurements?

Yes, we offer customization options on the sizes of some of our products. Contact us for more details on the customization options available. You should keep in mind that customized garments cannot be returned or exchanged.

Do you sell products for breeds other than Italian Gargos and Whippets?

If your dog's body shape resembles that of an Italian Greyhound or Whippet, please contact us and send us your dog's measurements (according to our measurement guide) to see if we can fit it. customized are not returned or exchanged.

Guarantees and returns

What to do if my parts arrived in poor condition or it was not what I ordered?

If you are not satisfied with your purchase, please contact us immediately so that we can resolve any issues. We offer a return and refund policy.

What are the return and refund policies?

For any returns or exchanges, the buyer must contact us within 3 days of delivery. Buyers are responsible for return and exchange shipping costs (ie return shipping to a US address and exchange shipping from Colombia to the final destination).

The return of the order is made to the US for the ease and benefit of customers.

Do you offer discounts or special promotions on the purchase of several products?

We invite you to keep an eye on our social networks to find out about our promotional days. 

We do not offer discounts and special promotions on the purchase of several products.

How long is the warranty for my products?

If your order arrived with some manufacturing imperfection or if the correct order did not arrive, contact us within 3 days of delivery and we will proceed to send you a totally new product without shipping costs.

Do you accept returns?

We accept returns up to 3 days after delivery. Return shipping costs are borne by the buyer. If the returned item is not in its original condition, the buyer will be responsible for any loss in value.